Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, property details, and security needs when you fill out our contact forms, security quiz, or place an order.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our security products and services
• Process orders and manage your account
• Send you important service updates and security alerts
• Customize your security system recommendations
• Comply with legal and regulatory requirements under PIPEDA and provincial privacy laws

3. Information Sharing

We do not sell your personal information. We may share your data with:

• Security monitoring partners for alarm response services
• Delivery companies for equipment shipping and installation scheduling
• Law enforcement when required by Canadian federal or provincial law

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure Canadian servers, and regular security audits. Your monitoring data is protected with bank-grade encryption.

5. Your Rights Under PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access your personal information held by us
• Request correction of inaccurate or incomplete information
• Withdraw consent for data processing (where applicable)
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us at privacy@protegix.ca.

6. Cookies

We use cookies to improve site functionality, analyze traffic, and personalize your experience. You can control cookie preferences in your browser settings.

7. Contact Us

For any questions regarding this Privacy Policy, please contact our Privacy Officer at privacy@protegix.ca or call 1-800-555-1234.

Protegix Security Inc.
Toronto, Ontario, Canada