How Can We Help You?

Protegix provides home and business security services across Canada, with offices in Toronto, Vancouver, and Montreal. We serve all major cities and surrounding communities nationwide.

Most residential installations are completed in 2–4 hours. Commercial installations may take 1–3 days depending on the size of the property and complexity of the system.

No. All Protegix systems use cellular connections for monitoring, which are more reliable than landline or broadband. Cellular backup is included in every package.

Yes! Protegix offers relocation services. We'll remove your system from your current home and reinstall it at your new address. Contact us to schedule a move.

When an alarm triggers, our monitoring center is immediately notified. An operator will attempt to contact you, and if we cannot reach you or you confirm the emergency, we dispatch police, fire, or EMS to your location.

Yes, 24/7 professional monitoring is included in all Protegix packages. There is no additional fee beyond your monthly plan price.

Our primary monitoring center is ULC-certified and located in Canada, with a redundant backup center to ensure 99.99% uptime.

Protegix uses professional-grade, ULC-listed equipment from leading manufacturers. All devices are tested and certified for Algerian conditions.

Yes! The Protegix app (iOS and Android) lets you arm/disarm your system, view camera feeds, receive alerts, and control smart home devices from anywhere.

Yes. All our systems are wireless, making them ideal for both homeowners and renters. No drilling or rewiring required.

Standard monitoring agreements are 36 months. We also offer shorter-term options — contact us for details.

No. Your monthly price covers equipment, monitoring, app access, and customer support. Installation is free with all packages.

Yes. You can cancel anytime — an early termination fee may apply for remaining months on your agreement. Contact support for details.